pd77 Terms & Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between pd77 ("Platform", "we", "us") and any individual who uses pd77's services ("User", "you").

By accessing the pd77 website or mobile application, registering, or using any of our services, you are considered to have fully read, understood, and agreed to these Terms.

Key Definitions

• "Platform" — pd77's online casino, sportsbook, and related services.
• "Account" — A personal profile registered to use the Platform.
• "Bet" or "Stake" — The amount placed on a game or betting market.
• "Bonus" — Additional credits or rewards granted by pd77.
• "Wagering Requirement" — The condition requiring a specified amount to be wagered before bonus winnings can be withdrawn.
• "KYC" (Know Your Customer) — The identity verification process.

To create an account on pd77, the following conditions must be met:

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• Each individual may open only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• An account must be created for personal use only — not on behalf of a third party.

Identity Verification (KYC)

pd77 may request identity verification at any time. The following documents may be required:

• National ID Card (NID), passport, or driving licence.
• Proof of ownership of a mobile banking account (bKash, Nagad, Rocket, or Upay).
• Proof of residence (if applicable).

Withdrawals may be held if KYC is not completed. Providing false information will result in account closure, and the balance may be forfeited.

pd77 strictly prevents minors from gaming. This platform is for individuals aged 21 and above only.

We place the highest importance on responsible gaming. Users may request deposit limits, session time limits, or a temporary break for themselves. For more information, please visit our Responsible Gaming page.

pd77 currently supports the following payment methods: bKash, Nagad, Rocket, and Upay.

Deposit

• Minimum deposit amount: ৳100 (per method).
• Deposits are generally credited to the account instantly.
• The mobile banking number used on the account and the registered account holder must be the same person.
• Deposits from third-party accounts will not be accepted.

Withdrawal

• Minimum withdrawal amount: ৳1,000.
• Standard processing time: 15 minutes to 2 hours.
• Withdrawals can only be made to a registered payment account.
• Additional verification may be required for large withdrawals if KYC has not been completed.
• Withdrawals may be restricted while an active bonus is in place.

Payment Security

All transactions are secured by SSL encryption. pd77 will never ask for your mobile banking PIN or password.

pd77 offers a variety of bonuses and promotional offers for new and regular users. Specific terms apply to each offer.

Welcome Bonus

• A 120% bonus on your first deposit, up to a maximum of ৳20,000.
• Example: A deposit of ৳1,000 earns a ৳1,200 bonus — total balance ৳2,200.
• Example: A deposit of ৳34,000 earns a maximum bonus of ৳20,000 — total balance ৳54,000.

Wagering Requirement

• A wagering requirement of 20 times the bonus amount applies.
• Wagering is calculated on the bonus amount only — not on the combined total of the deposit and bonus.
• Example: ৳1,200 bonus × 20 = a total of ৳24,000 must be wagered before bonus winnings can be withdrawn.

General Bonus Terms

• Each bonus has a specific validity period — once expired, the bonus will be cancelled.
• No bonus may be shared or transferred to another user.
• pd77 reserves the right to withdraw or modify any bonus at any time.
• Any bonus-related fraud will result in account closure.

All games and betting activities on pd77 are governed by the following general rules:

Betting Rules

• The bet amount must remain within the available balance in the account.
• A confirmed bet cannot be cancelled, unless it is cancellable due to a technical error.
• If a technical error occurs in the result of any game, pd77 reserves the right to void that round and refund the stake.
• If an unusual pattern is detected in any game or market, pd77 may temporarily suspend that account during the investigation.

Sports Betting

• All offered odds and markets may change at any time at pd77's discretion.
• Bets placed after the betting cut-off time will not be accepted.
• If a match or event is cancelled or postponed, the relevant rules will apply.

Casino Games

• All casino games are operated by verified Random Number Generators (RNG).
• Live casino games are operated by third-party game providers such as Evolution Gaming and Ezugi.
• If a game is left incomplete due to a network disconnection, the last confirmed state of the game will be treated as the record.

You are fully responsible for the security of your account. Please ensure the following:

• Use a strong password and change it regularly.
• Do not share your login details with anyone.
• Always log out after using a public or shared device.
• If you notice any unauthorised access or suspicious activity, inform our support team immediately.

pd77 will never ask for your password or PIN by phone, SMS, or email. Any such communication should be treated as fraudulent.

VIP Program & Loyalty

pd77's VIP Program has four tiers — Bronze, Silver, Gold, and Platinum. Members can be promoted to a higher tier based on regular activity. Weekly cashback and additional benefits are provided at each tier.

The following activities are strictly prohibited on pd77:

• Opening or operating multiple accounts.
• Fraud, collusion, or manipulation of the betting system.
• Bonus abuse or bonus hunting.
• Gaining an advantage through chargebacks or payment disputes.
• Using software or bots to operate games or betting.
• Money laundering or illegal financial activities.
• Assisting minors in creating or using an account.

Protecting your personal information is one of pd77's top priorities. We use industry-standard SSL encryption and secure data storage.

To learn more about what information we collect, how it is used, and your rights, please read our Privacy Policy page.

• We do not sell personal information to third parties without your consent.
• Information may be shared with authorities in cases of legal obligation.
• Even if your account is closed, information will be retained for a specified period in accordance with applicable law.

pd77 will not be liable for the following:

• Losses caused by internet disconnection or technical issues.
• Issues caused by faults in third-party software or game providers.
• Security issues with the user's own device or network.
• Force majeure events (natural disasters, war, pandemics, etc.).

In any case, pd77's maximum liability is limited to the current balance of the relevant account.

pd77 reserves the right to take the following actions at any time:

• Temporarily or permanently suspend any part of the platform.
• Add or remove new games, markets, or services.
• Update these terms and conditions.
• Suspend services for maintenance without prior notice.

In the event of permanent service closure, an attempt will be made to return any valid balance held in verified accounts.

If a dispute arises, please contact our customer support team first. We provide support via 24/7 live chat and email.

How to submit a complaint:

1. Submit a detailed complaint via live chat or email.
2. The support team will review the complaint and gather any necessary evidence.
3. A final decision will be communicated after the investigation.

pd77's final decision will apply in all cases, however the user is free to take any legal action under applicable law.

pd77 reserves the right to modify these terms and conditions at any time. A notice will be posted on the platform for significant changes.

Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. It is therefore recommended that you visit this page regularly.

If you have any questions or concerns about these terms and conditions, please contact our support team:

• Live Chat — Available 24/7
• [email protected]

Our support team provides service in both Bengali and English.