Your Privacy Is Our Commitment
At pd77, we take the greatest care in collecting, using, and protecting your personal information. Read this policy to understand how we manage your data.
Introduction & Scope
This privacy policy ("Policy") applies to the pd77 website and all related services. When you register on our platform, manage your account, play games, or complete any financial transaction, you are considered to have accepted the terms of this Policy.
pd77 is committed to ensuring a safe and transparent online gaming environment for users in Bangladesh. Protecting the privacy of your personal information is one of our core responsibilities. We collect only the information that is necessary to provide our services and never sell or lease it to third parties without your consent.
Information We Collect
pd77 may collect the following categories of information. Each piece of information is used for a specific purpose and is not retained beyond what is necessary.
Identity Information
- Full name and date of birth
- Email address
- Mobile phone number
- Copy of national ID card or passport (where applicable)
Financial Information
- bKash, Nagad, Rocket, or Upay account numbers
- Deposit and withdrawal history
- Transaction amounts and timestamps
- Wallet balance details
Technical Information
- IP address and device type
- Browser and operating system details
- Cookie and session data
- Login dates and times
Gaming Behaviour Information
- Play history and preferred game categories
- Betting patterns and session duration
- Bonus and promotion usage records
- Win and loss details on the account
Purpose of Data Use
Collected information is used only for specific, fair, and lawful purposes. pd77 may process your information for the following reasons:
- Account registration and identity verification — to identify you as a legitimate user.
- Financial transaction processing — to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Customer support — to resolve your issues through live chat and email.
- Platform security — to prevent fraud, money laundering, and unauthorised access.
- Responsible gaming support — to monitor user play patterns and identify potential risks.
- Personalised service — to send relevant offers and notifications based on your preferences and experience.
- Technical improvement — to enhance the platform's performance, speed, and usability.
Cookies & Tracking Technology
The pd77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that make your experience easier and more personalised.
Essential Cookies
These cookies are necessary for the basic operation of the platform. They are used to maintain login sessions, verify security, and complete payment processes. Disabling them may prevent the site from working correctly.
Functional Cookies
These cookies save your preferences — such as language selection and game preferences. This means you do not have to re-enter the same information each time you log in.
Analytics Cookies
We use analytics cookies to understand how the platform is being used. This data is fully anonymous and is used only to improve the site.
You can disable cookies at any time through your browser settings. However, doing so may limit some services.
Data Sharing & Third Parties
pd77 never sells, rents, or transfers your personal information to third parties without authorisation. However, in certain circumstances we may share limited information with trusted partners:
Payment Providers
The minimum information necessary to process transactions through bKash, Nagad, Rocket, and Upay is shared with these payment providers. They handle this information in accordance with their own privacy policies.
Security Services
We work with specialist security service providers for fraud detection and prevention. Only the information needed for risk assessment is shared in this context.
Legal Obligations
In the case of a valid court order, a request from an investigating authority, or an applicable legal obligation, we are legally required to provide the necessary information.
Technology Service Providers
We work with trusted software and hosting partners for the technical operation of the platform. They use limited information under strict confidentiality agreements.
Data Protection Technology
To ensure the security of your information, pd77 has put in place industry-standard technical and organisational measures.
- SSL/TLS Encryption: All data transferred between your browser and our servers is protected by SSL encryption.
- Encrypted Storage: Stored sensitive information is kept secure through advanced encryption algorithms.
- Access Controls: Only authorised staff can access limited information as required for specific tasks.
- Firewall & Monitoring: Our systems are monitored around the clock and any unusual activity is detected immediately.
- Regular Audits: Regular security audits are conducted to ensure the effectiveness of our data protection measures.
- Two-Factor Verification: Multiple layers of identity verification are in place to prevent unauthorised access to accounts.
Data Retention Period
pd77 retains your information only for as long as necessary to fulfil the relevant purpose. The retention period depends on the type of information and applicable legal requirements.
Active Account Data
All relevant information is retained while your account remains active. Even after an account is closed or deactivated, certain information may be kept for a defined period to meet specific legal obligations.
Financial Transaction Records
Financial transaction data is retained for the period required by applicable laws and regulations. This supports auditing, dispute resolution, and fraud prevention.
Once the defined period expires, we securely delete your information or anonymise it so that you can no longer be identified.
Your Rights
As a pd77 user, you have the following rights regarding your personal information:
Right to Access
You can request to know what information we hold about you.
Right to Correction
Request that we correct any inaccurate or incomplete information.
Right to Erasure
You can request that your information be deleted under certain conditions.
Right to Object
You can object to the processing of your information for specific purposes.
Right to Data Portability
You can request to receive your information in a structured format.
Right to Withdraw Consent
You can withdraw any consent you have previously given at any time.
Protection of Minors
pd77 is strictly a platform for those aged 21 and above. We never knowingly collect or store information from minors.
We have age verification measures in place during the registration process. If we learn that a minor has opened an account, that account will be closed immediately and any collected information will be deleted.
Policy Changes & Updates
pd77 may update this privacy policy from time to time in line with changes in technology, law, or our services. When changes are made, we will take the following steps:
- The revised policy will be published on this page with the date of the change noted.
- For significant changes, a notification will be sent to the registered email address.
- Continued use of the platform after a change will be considered acceptance of the new policy.
- If you do not agree to the new policy, you may stop using the service and request account closure.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, or wish to exercise any of your rights regarding your information, please contact our support team.
Live Chat
Our customer support team is available 24/7 on live chat. Let us know your issue in Bengali or English.
Email Support
Send detailed requests on any privacy-related matter by email:
[email protected]
We take every request seriously and aim to provide a resolution as quickly as possible.
Play Safely at pd77
SSL encryption, fair play, and responsible gaming — every promise we make is for you.
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